Privacy Policy

1. Introduction

Summit Systems Co. ("Summit Systems," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have, when you visit our website or engage our marketing and CRM automation services for pressure washing contractors.

2. Information We Collect

We may collect the following types of information:

• Contact information you provide, such as your name, business name, email address, and phone number, when you book a call, fill out a form, or communicate with us
• Business information needed to deliver our services, such as your service area, target customers, pricing, and CRM data
• Communications data from calls, emails, and text messages exchanged with us or generated through the systems we build on your behalf
• Website usage data, such as pages visited and general device or browser information, collected automatically through standard analytics tools

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our marketing and CRM automation services
• Communicate with you about your account, scheduled calls, or service updates
• Build and manage outbound campaigns, follow-up workflows, and CRM pipelines on behalf of clients
• Respond to inquiries and provide customer support
• Comply with legal obligations and enforce our agreements

4. SMS and Text Messaging

If you provide your phone number and opt in to receive text messages from us or through a system we manage on behalf of a client, message frequency may vary and standard message and data rates may apply. We do not sell or share mobile phone numbers or SMS consent data with third parties for their own marketing purposes. You may opt out of text messages at any time by replying STOP, and you can reply HELP for assistance.

5. How We Share Information

We do not sell your personal information. We may share information with:

• Service providers we use to operate our business and deliver services, such as CRM platforms, communication tools, and hosting providers, who are bound to handle data consistent with this policy
• Clients, where information you submit through a client's marketing system (for example, as a lead) is shared with that client so they can follow up with you
• Legal authorities, where required to comply with law, protect our rights, or respond to a valid legal request

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed for these purposes, we take reasonable steps to delete or de-identify it.

8. Your Choices

You may:

• Opt out of marketing emails at any time using the unsubscribe link in our messages
• Opt out of SMS messages at any time by replying STOP
• Request access to, correction of, or deletion of your personal information by contacting us at the email below

9. Cookies and Website Analytics

Our website may use cookies or similar technologies to understand site usage and improve the user experience. You can control cookies through your browser settings; disabling them may affect certain website functionality.

10. Children's Privacy

Our website and services are intended for business use and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our website or services after changes are posted constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at [email protected].